Return Policy

1 You have the right to withdraw from the purchase agreement within 14 days after receiving the product (right of withdrawal).
2 To exercise your right of withdrawal, you must inform us in writing or by phone of your decision to withdraw from the agreement within the specified period.
3 After withdrawal, you have another 14 days to return the product to us. The cost of return shipping is at your expense, unless otherwise agreed.
4 The product must be returned in its original, undamaged, and unused condition, in the original packaging, including all accessories and packaging material.
5 In the case of a valid withdrawal, the amounts paid by you (excluding return shipping costs) will be refunded within 14 days after we receive the returned product.
6 Customized products cannot be returned.